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Privacy policy

Privacy policy

Privacy policy for

I. Person responsible, data protection officer, scope of application

The person responsible within the meaning of relevant data protection regulations is carrybottles (hereinafter referred to as the "Provider"). Please refer to the imprint for details of the address and powers of representation.
The protection of personal data has the highest priority for us. We would therefore like to inform you here which data we collect when and how we handle your personal data. This data protection declaration describes the collection and use of personal data when you visit and use the website ("website").
The provider enables you to purchase finished products printed with motifs via the website, to upload your own motifs, to have them printed on products from the provider's range and to purchase them.
The provider also uses the personal data for statistical and market analysis purposes. For example, statistics on customer groups, delivery areas and market areas are compiled and evaluated in anonymous form. Details can be found in the respective sections of this data protection declaration.
For special services or campaigns (e.g. special campaigns) additional data protection information may apply. We will inform you about these at the beginning of the usage process of the respective service or promotion.

II. General information on data processing

1. Scope of processing of personal data

We process the personal data of our users only to the extent necessary to provide a functioning application and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user or on the basis of other legal provisions that permit data processing. 

2. Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing personal data, Art. 6 Para. 1 lit. a EU Data Protection Basic Regulation (DSGVO) serves as the legal basis.
Contract or pre-contractual measures
Art. 6 para. 1 lit. b DSGVO serves as a legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Legal obligation
If the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.
Legitimate interest
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f DSGVO serves as the legal basis for the processing. 
3. Data deletion and storage period

In principle and unless otherwise stated, your personal data will only be stored until the purpose of collection and storage no longer applies. In accordance with your consent, data may be stored for a longer period of time if you do not revoke your consent (e.g. if you have created a user account, data will be stored until you delete the user account again).
In addition, data may be stored if this has been provided for by European or national legislation in Union regulations, laws or other regulations to which we are subject. The data shall also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless it is necessary for further storage of the data for the conclusion or performance of a contract.

4. Transfer to third countries

Unless otherwise indicated, all data processing operations take place within the EU or EEA.
Data processing operations carried out by third parties established outside the above geographical area may take place partially or completely in the countries of the respective branch or in accordance with the respective data protection regulations.
Personal data will only be transferred outside the EU or the EEA on the basis of an adequacy decision of the European Commission, including the adequacy decision on the EU-US Privacy Shield, or on the basis of standard contractual clauses of the European Commission.
A list of current adequacy decisions is available on the European Commission's website.
Information about the EU-US Privacy Shield, and in particular information about the participation of a particular company, can be found on the website of the US Department of Commerce. 

III. Use of data in general form in the provision of the website and creation of log files

Irrespective of whether you place an order, we automatically store usage-related data about the usage process when using our platforms or the apps. This includes in particular the URL of the website accessed, date and time of access, amount of data transferred, http status code of the response to the access, web browser and HTTP referrer as well as the IP address. We do not assign this information to your person. We store the IP addresses in the log files for a limited period of time, insofar as this is necessary for security purposes.We collect this data in order to provide you with our applications. In addition, it is used to analyse, store and evaluate user behaviour anonymously and to continuously improve and further develop the service. For more details on the systems used, please refer to the sections on cookies and social media below. We only store your IP address in the log files for a limited period of time if this is necessary for security purposes. Our legitimate interest, which justifies data processing, also lies in the aforementioned purposes. 

IV. Use of data when creating a user account

When creating a user account, we store the following data: Salutation, first name, last name, e-mail address, information whether private person or company, complete address, user name, password. The provision of further data is voluntary and expressly not necessary in order to create a user account.
The basis for the use of data when creating a user account is your consent. 

V. Use of data for orders

If you place an order as a guest (i.e. without being logged into your user account), we will collect and store salutation, first name, surname, e-mail address, whether private person or company, complete billing address and delivery address (if different), e-mail address and the method of payment selected by you after selecting the desired goods. We need these data for the fulfilment and completion of the order process. In addition, the data are required in the event of complaints, inquiries and to communicate with you within the framework of the below number IX.
If you have already logged in to your user account, we already have the specified data and the order forms are automatically prefilled by our system.
We forward your payment data to various payment service providers, with whom we cooperate, depending on the online payment method selected by you (e.g. credit card payment, direct debit or Paypal). They inform us about the payment. We do not receive or store any personal data about banking or payment methods.
To process the order, we forward your data to service providers, which we use to fulfill the concluded contract. These are service providers who are responsible for the packaging and delivery of your order or the handling of payments. Such service providers process the data exclusively on our behalf and for the purpose of fulfilling the contract. Under no circumstances will your data be used for the service provider's own purposes.
The basis of the data use with orders is the execution of pre-contractual measures or the fulfilment of the contract.

VI. Use of cookies

a) Description and scope of data processing
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies to recognize your browser on your next visit (persistent cookies).
You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or whether to exclude the acceptance of cookies in certain cases or in general. You can also manually delete cookies from your end device at any time.
If cookies are not accepted, the functionality of our website or app may be restricted.

Technical Cookies

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. Information about (language settings, shopping cart content, log-in information, etc.) is stored.
The use of technical cookies is based on our legitimate interest in providing a functional and user-friendly service.

Cookies that are not technically necessary

In addition, we use technically unnecessary cookies to monitor and evaluate user behaviour for market analysis purposes. These are cookies from third parties that are used when using our services. Please refer to the following sections for details.
We use cookies that are not technically necessary in order to analyse and regularly improve the use of our website. The statistics obtained allow us to improve our services and make them more interesting for you as a user. The legal basis is Art. 6 para. 1 lit. f DSGVO.


We work with "Google Analytics" with advertising function. This is a web analysis service provided by Google Inc. The information generated by the Google Analytics Cookie about your use of our website is generally transmitted to a Google server in the U.S. and stored there. IP anonymisation has been activated on our websites so that the IP address of Google users within member states of the European Union or in other signatory states to the Agreement on the European Economic Area is shortened beforehand. Only in exceptional cases is the unabridged IP address transmitted to a Google server in the USA and abbreviated there. On our behalf, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services to us relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by installing the browser plug-in available at the following link: .
For further information on Google's handling of personal data, please refer to Google's privacy policy:
b) Duration of storage, objection and removal options
Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.

VII. Newsletter

You can subscribe to our newsletter by entering your e-mail address in the form provided. You can enter your name voluntarily. We will only use your name to contact you personally.

You will then receive an automatic confirmation e-mail containing a link to the address you have entered. The registration process is not finished until you click on this link.

With your consent to receive our newsletter, we use your email address to send advertising and interesting offers for you about our own goods and services and those of partner companies. The data will not be passed on to third parties. You can withdraw your consent to the receipt of newsletters at any time by objecting to the receipt of newsletters.

The basis for this form of data processing is your consent.

If we have collected your e-mail address in connection with the sale of a product from our range, we may also send you e-mail newsletters for our offers which are similar to the goods you have already ordered from us without your prior consent if you have not objected to the receipt of such newsletters. The basis for this is § 7 Abs. 3 UWG.

You can object to the receipt of all types of newsletters from us at any time without incurring any costs other than the transmission costs according to the basic tariffs (i.e. e.g. the costs of your Internet provider). We will inform you about the right of objection when collecting the email address and in the respective newsletter.

VIII. Social Media Plugins
Facebook, Instagram, Pinterest 

On our website social buttons of the social networks are used
- Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook");
- Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA;
- Pinterest, operated by Pinterest Inc., 651 Brannan Street, San Francisco, CA 94103, USA.

This serves to safeguard our predominantly legitimate interests in an optimal marketing of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. In order to increase the protection of your data when you visit our website, these buttons are not integrated into the page without restriction as plug-ins, but only using an HTML link. This integration ensures that when a page of our website containing such buttons is accessed, no connection is established with the servers of the provider of the respective social network.

If you click on one of the buttons, a new window of your browser opens and calls up the page of the respective service provider, on which you can press (if necessary after input of your login data) e.g. the Like or Share button.

The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages, as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the data protection information of the respective providers:
The processing is based on our legitimate interest in improving our offer and being able to make it more interesting for you as a user.

IX. Rights of the data subject

If personal data is processed by you, you are the data subject within the meaning of the DSGVO and you are entitled to the following rights vis-à-vis the person responsible:

1. Right to information

You can request confirmation from the person responsible as to whether personal data relating to you will be processed by us.
In the event of such processing, you may request the following information from the data controller:
(1) the purposes for which the personal data will be processed;
(2) the categories of personal data processed;
(3) the recipients or categories of recipients to whom the personal data relating to you has been or will be disclosed;
(4) the planned duration of the retention of the personal data relating to you or, if it is not possible to provide specific information in this regard, criteria for determining the retention period;
(5) the existence of a right to rectify or delete personal data concerning you, a right to limit the processing by the controller or a right to object to such processing;
(6) the existence of a right of appeal to a supervisory authority;
(7) all available information on the origin of the data, if the personal data are not collected from the data subject;
(8) the existence of automated decision-making including profiling in accordance with Art. 22 (1) and (4) DSGVO and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing on the data subject.
You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 DSGVO in connection with the transfer.

2 Right to rectification

You have the right to have your personal data corrected and/or completed by the data controller if the personal data processed concerning you is inaccurate or incomplete. The data controller must carry out the rectification immediately.

3. the right to limit the processing

Under the following conditions, you may request that the processing of your personal data be restricted:
(1) if you dispute the accuracy of the personal data concerning you for a period of time which allows the controller to verify the accuracy of the personal data;
(2) the processing is unlawful and you refuse to erase the personal data and instead request that the use of the personal data be restricted;
(3) the controller no longer needs the personal data for the purposes of the processing, but you need them for the assertion, exercise or defence of legal claims, or
(4) if you have objected to the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been established whether the legitimate reasons of the data controller outweigh your reasons.
If the processing of personal data concerning you has been restricted, such data - apart from their storage - may only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State.
If the processing restriction has been limited in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. right to cancellation

(a) Duty to delete
You may request the data controller to delete the personal data concerning you immediately and the data controller is obliged to delete this data immediately if one of the following reasons applies:
(1) Personal data relating to you shall no longer be necessary for the purposes for which they were collected or otherwise processed.
(2) You revoke your consent on which the processing pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a DSGVO was based and there is no other legal basis for the processing.
(3) You object to the processing pursuant to Art. 21 para. 1 DSGVO and there are no overriding legitimate reasons for the processing or you object to the processing pursuant to Art. 21 para. 2 DSGVO.
(4) The personal data concerning you have been processed unlawfully.
(5) The deletion of the personal data concerning you is necessary for the fulfilment of a legal obligation.(6) The personal data relating to you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO.
b) Information to third parties
If the person responsible has made the personal data concerning you public and is obliged to delete them in accordance with Art. 17 (1) DSGVO, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform the persons responsible for data processing who process the personal data that you, as the person concerned, have requested them to delete all links to this personal data or copies or replications of this personal data.
c) Exceptions
The right to deletion does not exist if the processing is necessary.
(1) the exercise of freedom of expression and information;
(2) to fulfil a legal obligation which processing is subject to under the law of the Union or of the Member States to which the controller is subject or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
(3) for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i as well as Art. 9 para. 3 DSGVO;
(4) for archive purposes in the public interest, scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 DSGVO, insofar as the law referred to under a) is likely to make it impossible or seriously impair the attainment of the objectives of such processing, or
(5) to assert, exercise or defend legal claims.

5. right to information

If you have exercised your right to rectify, cancel or limit the processing of your personal data against the controller, the latter is obliged to notify all recipients to whom the personal data concerning you have been disclosed of such rectification, cancellation or limitation, unless this proves impossible or involves a disproportionate effort.
You have the right to be informed of such recipients by the data controller.
6 Right to data transfer
You have the right to receive the personal data concerning you that you have provided to the responsible person in a structured, common and machine-readable format. In addition, you have the right to communicate these data to another data controller without being hindered by the controller to whom the personal data was provided, provided that
(1) the processing is based on a consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and
(2) the processing is carried out by automated means.
In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one responsible person to another responsible person, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.
The right to data transfer does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. right of objection

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data on the basis of Art. 6 para. 1 lit. e or f DSGVO; this also applies to profiling based on these provisions.
The person responsible will no longer process the personal data concerning you unless he can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time and without stating reasons to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
8. right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of your consent does not affect the legality of the processing carried out on the basis of your consent until you revoke it.

9. right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of presumed infringement, if you consider that the processing of your personal data is in breach of the DSGVO.
The supervisory authority with which the complaint was lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 DSGVO.

X. Integration and use of Facebook marketing services (Facebook and Custom Audiences)

1. on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO, we use the so-called "Facebook pixel" for our online offer, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA or, if you are resident in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook").

Facebook provides a guarantee of compliance with European data protection law as evidenced by certification under the Privacy Shield Agreement (

The Facebook pixel is used by us to display Facebook advertisements placed by us only to Facebook users who have shown an interest in our online offering, specific products or topics. We also want to use Facebook pixels to ensure that our Facebook ads match the potential interest of users and are not annoying. Facebook pixels enable us to determine the effectiveness of our Facebook ads and compile statistics about how many users visit our online offering through an ad.

If one of our websites is visited, the Facebook pixel is automatically integrated into the page and a cookie can be stored on the user's device. If the user is logged in to Facebook during this time or logs in later, the visit to our online service is also stored in the corresponding Facebook profile. The collected data is anonymous and does not allow us to draw any conclusions about the user identity. Facebook itself, however, stores and processes the data and thus, through the connection to the respective Facebook profile, Facebook's own use for advertising or market research purposes is also possible. Should it be necessary for us to compare the data with Facebook, these are first encrypted within the browser and only then sent by us to Facebook via a secure connection.

5. the scope and processing of the data is laid down in Facebook's data usage guidelines. Basic information about Facebook advertisements can also be found at: Further information about Facebook Pixel and how it works can be found in the Facebook help section:

6. you may object to the collection of data by the Facebook pixel and to the use of your data to display Facebook ads. To do this, visit the page set up by Facebook and follow the instructions on the settings for usage-based advertising: All settings are platform-independent, so they can be used on all end devices (such as mobile or desktop devices).

You can see here whether the collection of your data using the Facebook pixel on our website is activated. In addition, you can prevent the collection by clicking on "Deactivate now". If you click the button, an HTML5 storage object will be stored on your computer. If the website data is deleted in this browser, the link must be clicked again. Furthermore, the opt-out only applies within the browser you are using and only within our respective web domain on which the link was clicked.

8. an objection to the use of cookies for range measurement and advertising purposes can be made via the deactivation page of the Network Advertising Initiative (, the European website ( and additionally the US website (

XI. Changes to this privacy policy 

Due to the dynamic development of the Internet, new technologies and possibilities are constantly being developed. In order to enable you to benefit from these possibilities and technologies, we reserve the right to change this privacy policy for the future if new, additional or existing services or service elements are introduced or modified.

Insofar as the change to the Privacy Policy only affects data use in general and/or data use for orders and not data use within the framework of a user account, the new Privacy Policy shall apply from the date on which it is updated on the website.

A change to the Privacy Policy relating to the use of data already collected and stored in your User Account will only be made if it is reasonable for you to accept it. If and to the extent that changes to the Privacy Policy relate to the use of data already collected and stored in your User Account, we will notify you in a timely manner by e-mail, on our websites, in our apps or in any other form. You have the right to object to the validity of the new data protection declaration within six weeks of receipt of the notification. In the event of objection, we reserve the right to terminate the contract and delete your user account. If no objection is made within the period stated, the amended data protection declaration shall be deemed to have been accepted by you. We will inform you of your right to object and the significance of the objection period in the notification.