Terms and conditions

General terms and conditions

1. Coverage

The following terms and conditions apply to all orders via our online shop by consumers and entrepreneurs.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly not attributable to his commercial or self-employed professional activity. Entrepreneur is a natural or legal person or a partnership with legal capacity which, when concluding a legal transaction, acts in the exercise of its commercial or self-employed professional activity.
With respect to entrepreneurs, these General Terms and Conditions shall also apply to future business relations without us having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions of business, their validity is hereby objected to; they only become an integral part of the contract if we have expressly agreed to them.

2. Contractual partner

The purchase contract is concluded with:
Druckdurst GmbH
Mastenweg 1
37619 Hehlen
GERMANY

Commercial register: Amtsgericht Hildesheim HRB 204786

3. Conclusion of contract

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalogue. You can first place our products in the shopping cart without obligation and correct your entries before sending your binding order at any time by using the correction aids provided and explained in the order process. By clicking on the order button you make a binding offer for the goods contained in the shopping cart. We confirm the receipt of your order immediately after sending the order by an automated confirmation of receipt by e-mail. This acknowledgement of receipt does not constitute an acceptance of your offer. The acceptance takes place within 2 days either by sending a separate declaration of acceptance by e-mail or by delivery of the goods.
Depending on the chosen payment method, a contract can also be concluded as follows:
Paypal Plus
As part of the PayPal Plus payment service, we offer you various payment methods as PayPal services. After placing your order you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. Thereby the contract with us is concluded.
The language of the contract is German.
We save the contract text and send you the order data and our general terms and conditions by e-mail. The general terms and conditions can be viewed here at any time. You can view your past orders in your customer account.

4. Individual design, color display, granting of rights of use, release from liability

With us you have the possibility to design goods individually with your own motifs, patterns, pictures and texts ("Designs"). During the ordering process, you will be prompted to upload an image file or enter the corresponding text. Your designs uploaded in this way are available to you in your customer account for further orders.
By uploading your own designs, you ensure that the designs are free of third party rights such as copyright, personality, name or trademark rights. You will therefore indemnify us from all claims and claims asserted by third parties against us on account of the violation of the aforementioned rights for which you are responsible.
By uploading your designs, you transfer to us a royalty-free, perpetual right to use your designs. The right of use includes the right to reproduce, distribute and make publicly available the goods marked with your designs for own advertising purposes.

5. Delivery conditions

In addition to the indicated product prices, shipping costs will be added. You can find out more about the shipping costs from the offers.
We only deliver by post. Unfortunately, it is not possible to pick up the goods yourself.
We do not deliver to packing stations.

6. Payment

The following payment methods are available in our shop:
payment in advance
If you choose to pay in advance, we will provide you with our bank details in the order confirmation and deliver the goods after receipt of payment.
credit card
Your credit card will be charged at the time we accept your order.

7. Right of withdrawal

Consumers are entitled to the legal right of withdrawal as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.
Cancellation policy
Consumers have a 14-day right of withdrawal.
right of withdrawal
You have the right to revoke this contract within fourteen days without giving any reasons.
The period of revocation shall be fourteen days from the day on which you or a third party named by you who is not the carrier has or has taken possession of the last goods.
In order to exercise your right of revocation, you must inform us (Druckdurst GmbH, Mastenweg 1,37619 Hehlen, hallo@druckdurst.com, telephone: 05533 4086 7115, fax: 05533 4086 717) by means of a clear declaration (e. g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.
In order to comply with the revocation period, it is sufficient that you send the notice of revocation prior to the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we will refund to you immediately all payments we have received from you, including the delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery offered by us) and within fourteen days at the latest from the date on which we receive notice of your revocation of this contract. We will use the same means of payment for this repayment as you used in the original transaction, unless otherwise expressly agreed with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and in any case at the latest within fourteen days of the day on which you inform us about the revocation of this contract. The deadline is respected if you send the goods before the expiry of the 14-day deadline. You shall bear the direct costs of returning the goods. They shall only be liable for any loss in value of the goods if this loss in value is due to a handling of the goods which is not necessary for the examination of the quality, properties and functioning of the goods.
The right of withdrawal does not apply to the following contracts: contracts for the delivery of goods which are not prefabricated and for the production of which an individual choice or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Sample revocation form
(If you want to cancel the contract, please fill in this form and send it back.)
An Druckdurst GmbH, Mastenweg 1,37619 Hehlen, hallo@druckdurst.com, Phone: 05533 4086 7115, Fax: 05533 4086 7117
I/we (*) hereby revoke the contract for the purchase of the following goods (*)/performance of the following service (*) concluded by me/us (*)
Ordered on (*)/received on (*)
Name of the consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only for communication on paper)
Date - Date
(*) Delete as applicable.

8. Retention of title

The goods remain our property until full payment.
For entrepreneurs, the following shall apply in addition: We reserve title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; you assign to us in advance all claims arising from this resale - irrespective of any combination or mixing of the goods subject to retention of title with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorised to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.

9. Damage during shipping

The following applies to consumers: If goods with obvious transport damage are delivered, please complain about such errors as soon as possible to the deliverer and please contact us immediately. Failure to make a complaint or contact will have no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to assert our own claims against the carrier or transport insurance.
The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration shall pass to you as soon as we have delivered the goods to the freight forwarder, carrier or any other person or institution designated to carry out the shipment. Merchants shall be subject to the duty to examine and give notice of defects as regulated in § 377 HGB (German Commercial Code). If you omit the notification regulated therein, the goods shall be deemed to have been approved, unless it is a defect that was not recognizable during the examination. This does not apply if we have fraudulently concealed a defect.

10. Warranty and guarantees

Unless expressly agreed otherwise below, the statutory liability for defects law shall apply.
For consumers, the limitation period for warranty claims for used goods is one year from delivery of the goods.
For entrepreneurs, the limitation period for claims for defects is one year from the transfer of risk; the statutory limitation periods for claims for recourse under § 478 BGB remain unaffected.
With respect to entrepreneurs, only our own statements and the manufacturer's product descriptions which have been included in the contract shall be deemed to be an agreement on the quality of the goods; we shall not assume any liability for public statements by the manufacturer or other advertising statements.
If the delivered item is defective, we shall initially guarantee to entrepreneurs, at our discretion, either by rectifying the defect (rectification of defects) or by supplying a defect-free item (replacement delivery).
The above restrictions and time limits do not apply to claims for damages caused by us, our legal representatives or vicarious agents.
in case of injury to life, body or health
in case of intentional or grossly negligent breach of duty as well as fraudulent intent
in the event of breach of essential contractual obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations)
within the framework of a guarantee promise, if agreed upon.
- insofar as the scope of application of the Product Liability Act has been opened.
Information on any applicable additional warranties and their exact conditions can be found with the product and on special information pages in the shop.

11. Liability

We are always fully liable for claims arising from damage caused by us, our legal representatives or vicarious agents.
in case of injury to life, body or health
in case of intentional or grossly negligent breach of duty
in the case of guarantee promises, if agreed
- insofar as the scope of application of the Product Liability Act has been opened.
In the event of a breach of essential contractual obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on whose observance the contractual partner may regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
In all other respects, claims for damages are excluded.

12. Online dispute resolution

The European Commission provides an online dispute resolution platform (ODR platform), which you can find at http://ec.europa.eu/consumers/odr/

13. Final clauses

If you are an entrepreneur, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. If you are a merchant in terms of the German Commercial Code (Handelsgesetzbuch), a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is Berlin.