Shipping and delivery
Wir versenden all unsere Pakte mit DPD, die für einen sicheren und schnellen Transport an deine Wunschadresse sorgen. Egal ob nach Hause, ins Büro oder zur Abgabe bei den Nachbar:innen, die zuverlässige Zustellung hat für uns höchste Priorität. Mit dem Versand bekommst du von uns auch deine eigene Trackingnummer per Email zugesendet. So kannst du mit der DPD-Sendungsverfolgung auf www.dpd.com/tracking
We ship within Europe. The shipping and packaging costs are calculated as a flat rate per package and amount to 2,90€ within Germany, 9,90€ to countries of the EU and to Switzerland. For mailing we charge 0,90€ within Germany, for mailing to foreign countries 1,20€. If you have any questions about shipping, please feel free to send us an e-mail to hallo@carrybottles.com.
The delivery time for our products is usually about 2-3 days and within the EU 5-7 days. Please note that on Sundays and holidays there is no delivery of parcels.
Exchanges and returns
If your delivery is faulty, we will send you a return note free of charge within a few days. If you are not satisfied with your order or if you change/cancel it, you will have to pay the shipping costs yourself. Please contact us in such cases by e-mail or phone. After receipt of the goods you will either get a new product or your money back.