FAQ
Sustainability
What does sustainability mean?
What values do we live and work by at CARRY?
Why are CARRY products more sustainable?
What is the supply chain at CARRY?
What materials are the products made of?
What happens to B-stock from production?
Ordering process
How can I open a merchant account with CARRY Bottles?
How can I place an order?
Is there a minimum order volume?
What are the payment terms?
Prices & Discounts
Do you offer volume discounts?
How can I get a price list?
Are there special promotions or programs for retailers?
Delivery & Shipping
What are the delivery times for my order?
What shipping methods are offered?
Who pays the shipping costs?
Returns & Complaints
What should I do if I receive faulty goods?
To the retail shop
Do you own a store or an online shop and you like our bottle designs and products? Whether it's an organic store or outdoor shop, fashion label or concept store, yoga studio or bookstore - we'd love to work with you!
You are already a CARRY dealer
Log in to our retail shop with your access data and easily order our new products, savings bundles and bestsellers.
You want to become a CARRY dealer
You can easily register as a retailer in our retail shop. Our team will contact you within 24 hours and activate your account.
contact
If your question was not answered in the FAQ, something is unclear about your order or you simply want a product recommendation from us, please contact our retail team!
Mesut Ustuen
Phone: +49 (0) 5533 408 67 117
Mobile: +49 (0) 162 10 33 402
Mail: mesut@carrybottles.com
contact
If your question was not answered in the FAQ, something is unclear about your order or you simply want a product recommendation from us, please contact our retail team!
Mesut Ustuen
Phone: +49 (0) 5533 408 67 117
Mobile: +49 (0) 162 10 33 402
Mail: mesut@carrybottles.com